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Find a DuQana guide

Plain-language guides for the parts of DuQana that can be confusing at first. Browse by topic below.

Using DuQana AI?

Read how to enable it and which business data it uses.

Getting Started

Getting Started with DuQana

What DuQana does, and the difference between an owner and a staff account.

Frequently Asked Questions

Quick answers to the questions people ask most before and after signing up.

Products & Inventory

Add products using Excel

Fill the DuQana Excel template, check rejected rows, review prices and safely add a large product list on the web.

Understanding Product Types

The 7 ways a product can be set up, and when to use each one.

Adding a Product

Step-by-step guide to filling in the new product form.

Managing Stock & Low-Stock Alerts

How to update stock counts and what the low-stock warning means.

Bundle Products (Recipes / Combo Kits)

How to sell a combo, kit, or "recipe" made of other products you already stock.

Discounts & Promotions

How "Buy X Get Y Free" promotions work, and how they're different from Variable Price.

Sales & Checkout

Recording a Sale

How to ring up a sale, choose a variant, and accept payment.

Staff & Permissions

Staff & Permissions

How to control exactly what each staff member can see and do.

Reports & Settings

Reading Your Sales Reports

What each number on the Reports screen actually means.

Shop Settings

Shop details, tax rate, currency, and the receipt thank-you note.

Receipts & Customers

Receipts, QR Verification & Customer Ratings

What customers see on a receipt, the QR code, and how ratings work.

DuQana AI

DuQana AI

What DuQana AI does, how to turn it on, and what data it uses.

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